DELIVERY & RETURNS
Toris Embroidery provides a delivery service to multiple countries! Yay! 🚚📦
Check below to see prices & how long it will take to receive your order once you’ve received a shipping email from us:
⭐️ Quick note: During the holiday season or busy periods such as when a video goes viral, the shipping times may take longer than usual. Our aim is to deliver orders in the UK within a period of 1-2 weeks, while outside the UK, deliveries may take up to 2-4 weeks.
Please note that shipping times may vary and may not take this long. As I am mainly a one-person business, everything is made to order which is why shipping times may be longer than usual.
UK / Channel Islands
£3.99 - Express Shipping (we don’t offer expedited shipping as of yet)
Free Shipping on UK orders over £45.
Please allow 1-2 days for Express Shipping
All UK orders are sent with 24hr first class shipping and a tracking number will be provided once dispatched.
Europe: £18 - Standard Shipping
Ireland: £13 - Standard Shipping
Please allow 3-4 working days for Standard Shipping
International Outside of Europe
USA: £24 - Standard Shipping
Australia: £15 - Standard Shipping
New Zealand: £18 - Standard Shipping
Rest of the World: £18 - Standard Shipping
Please allow 5-7 working days for Standard Shipping
Please note🙏🏽 : When placing an order outside of the UK to the EU & other international countries, unfortunately, we are not responsible for any extra taxes or customs fees that may be incurred. This is the customers responsibility. If fees are incurred please make sure to pay these to avoid your parcel being returned to us 📦🎀
I am happy to accept a return within 14 days of ordering if there are any defaults or defects with the items. For customised pieces I cannot accept returns. Refunds can be accepted if the item is faulty.
For any other questions or queries, please email me at email@example.com 💌